Terms and Conditions

YourCake Terms and Conditions

Welcome to YourCake. We provide our services under the following conditions. By using our platform, you agree to read and accept these terms.

1. Account Registration
- You must create an account to place an order or use certain features.
- You agree to provide accurate and complete information.
- You are responsible for your account and all activities done under it.

2. Custom Cake Designs
- Registered bakeries may reject designs that are offensive, unsafe, or violate community standards.
- Slight differences may occur between 3D previews and the actual cakes due to baking and decoration limits.
- Uploaded images or designs must not violate copyright or contain inappropriate content.

3. User Conduct
- Use the platform lawfully and respectfully.
- Do not misuse or attempt to damage the system.

4. Privacy Policy
- We collect and store personal information for order processing.
- Your personal data is protected and used only for service-related purposes.
- Your data will not be shared with third parties without your consent.
- By using the platform, you agree to receive messages for order updates.

5. Limitation of Liability
YourCake is not responsible for:
- Any damages arising from use of the platform.
- User mistakes in orders or customization.
- Seller mistakes, order delays, or other service issues.
- Service downtime or performance problems.

6. Refunds and Cancellations
- Cancellations are only allowed for unpaid reservations.
- Once payment is made, cancellations are still possible but no refunds will be issued.
- Sellers are not required to refund payments once an order has been confirmed or production has started.

Privacy Policy
YourCake respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect
- Account Information including name, email, phone number, and address.
- Order details such as cake designs, customization choices, and reference number.

2. How We Use Your Information
- Processing of orders and payments.
- Sending of order updates through SMS.
- Complying to legal obligations when required.

3. Sharing Your Information
- We do not sell your personal information.
- Your information may be shared with partner bakeries for order fulfillment.
- We may share data when required by law.

Your Rights
- You can review or update your account information.
- You can opt out of marketing communications at any time.

We may update these Terms and Conditions and Privacy Policy at any time.
Continued use of the platform means you accept the latest version.

For questions or concerns, contact: yourcakeauto@gmail.com